Support Center

Expert guidance for
CloudCoord users.

Everything you need to master your real estate workflow. Find answers to common questions about transactions, security, and more.

rocket_launchGetting Started

CloudCoord is an AI-powered closing coordinator for real estate agents. It tracks your transaction deadlines, drafts communications to attorneys, title companies, and lenders, audits your documents for compliance issues, and keeps every party on the same page — without you having to manage it manually.

Yes — that’s exactly what CloudCoord is built to do. A typical transaction coordinator costs $350–$500 per transaction, or $40,000–$65,000 per year as a full-time hire (plus benefits and overhead). CloudCoord performs the same core work: reading contracts, tracking deadlines, routing communications, auditing documents for compliance, and keeping all parties informed. The Solo plan at $149/month gives individual agents unlimited transactions. The Team plan at $499/month replaces the need to hire a dedicated coordinator for your team — saving you tens of thousands per year.

Most real estate tools are dashboards — they give you a place to track your transactions, but you still do all the work. CloudCoord is different. It reads your purchase and sale agreements, extracts the key dates and parties, tracks your deadlines, drafts your communications, and flags compliance issues — automatically. We think of it as software as an employee, not software as a service. Instead of paying $350–$500 per transaction for a human TC, or $50,000–$90,000 per year for a full-time coordinator, CloudCoord does the work for $149/month.

No. If you can upload a PDF and check your email, you can use CloudCoord. The system reads your contracts, identifies the deadlines, and tells you what needs to happen next.

Visit cloudcoordinator.io, choose a plan, and you can have your first transaction in the system the same day.

receipt_longTransactions

CloudCoord works with purchase and sale agreements, addendums, lead paint disclosures, closing disclosures, and other core transaction documents. It is focused on the hard transaction data a closing coordinator handles — not inspection reports or ancillary documents.

CloudCoord alerts you before deadlines are due, not after. You and your closing coordinator receive email notifications starting 3 days before a deadline is due. If the deadline is not marked as satisfied, you’ll receive a follow-up every day until it’s resolved.

No. CloudCoord coordinates the process and flags compliance issues, but it is not a licensed attorney and does not provide legal advice. Your attorney or title company remains the legal authority on your transaction.

CloudCoord drafts communications to attorneys, title companies, lenders, and other transaction parties. Drafts are created directly in your Gmail account so you can review and send from your own inbox — or approve them in the app and let CloudCoord send automatically.

Yes. Connect your Gmail account and CloudCoord will read incoming transaction emails, update your file automatically, and draft outbound communications directly in your Gmail drafts folder so you never have to leave your inbox.

paymentsBilling & Plans

CloudCoord is billed monthly. Individual agents are $149/month. Teams are $499/month. Each plan is designed to cover all your AI usage needs for your transaction volume. If you find you need more, reach out to our team directly and we’ll work something out.

Yes. No long-term contracts. Cancel from your account settings at any time.

verified_userSecurity

Yes. Your data is encrypted in transit and at rest. Each agent’s transactions are fully isolated — no other user can see your deals. We do not use your data to train AI models. See our Security page for full details.

Only you and team members you explicitly add. Anthropic (our AI provider) processes documents transiently and does not store or train on your data.

Still have questions?

Our support team is ready to walk you through a custom demonstration of CloudCoord and how it fits your agency.